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  1. Published on: 02/05/2016 09:44 AMReported by: roving-eye
    New plans to end unfair tipping practices and increase transparency for consumers and employees have been announced.



    new consultation to bring greater transparency to tipping for workers and consumers

    options include updating the current voluntary code of practice and putting it on a statutory footing

    over 80% of consumers want to see tips go directly to workers or distributed among staff

    New plans to end unfair tipping practices and increase transparency for consumers and employees were announced today (2 May 2016) by the Business Secretary Sajid Javid.

    Following a call for evidence on the tipping practices in the hospitality, leisure and service industry last year (2015), the government has launched a consultation on its proposals to secure a fairer deal for workers.

    The consultation paper reflects the evidence received from consumer, worker and employer groups, and sets out the government’s proposals for the handling of tips and service charges. They include:

    updating the current voluntary code of practice and putting it on a statutory footing to increase employer compliance
    increasing transparency for consumers to make it clearer that suggested discretionary payments for service are discretionary and that consumers are free to choose
    preventing or limiting any employer deduction from discretionary payments for service, except for those required under tax law
    Business Secretary Sajid Javid said:

    We’ve been very clear. As a one nation government we want workers who earn a tip to be able to keep it. That’s why I, like many others, was disappointed by the tipping practices of some of our well-known chains. This has to change.

    Today I’m setting out our proposals to make tipping fairer, clamping down on unfair practices and securing a better deal for the millions of workers in the service industry. We will look closely at all the options, including legislation if necessary.

    Underlying all the proposals is our aim that additional payments for service should be voluntary to the consumer; received in full by workers where appropriate; and transparent to the consumer who makes them.

    Currently there is no legal requirement for the treatment of discretionary payments for service regarding the proportions that go to employers and workers. The voluntary code of practice was introduced in October 2009 to improve the information available on tips, gratuities, cover and service charges and to increase transparency in this area.

    The call for evidence received nearly 200 responses and there was broad agreement that current practices were not clear for workers or consumers, and change was needed to better understand how tips are distributed.

    Worker groups called for a requirement for 100% of tips to be paid to workers. The majority of customers would prefer to see all tips either going to the employee (61%) or shared in a tronc without any employer control (23%). Employers were more supportive of retaining the current treatment of discretionary payments for service; maintaining their flexibility to reward workers but increasing the transparency of actions.

    In addition the government is considering:

    whether to ban or restrict the levying of table sales charges on staff – a fee paid by waiting staff based on their sales during a shift
    how to incentivise and increase the prevalence of well managed tronc systems.
    A recent survey by OpenTable found that 87% of UK customers always leave a tip and that the average percentage of the bill left is 9%.

    The consultation closes on 27 June 2016.

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    Your Comments:


  3. Greywolf says:02/05/2016 10:01 AM
    An interesting article in one of the nationals. A black student who has led a campaign to remove the statue of Cecil Rhodes from his university because he deems that the man is racist, told a white waitress publicly that he never tips white waitresses. Now if I say publicly that I never tip a black waitress, I would be accused of being a racist. But it seems if you are black, you can't be a racist.

  4. terrytibs says:02/05/2016 06:14 PM
    Personally i think it's time that restaurants started to pay their waiting staff a decent wage, tips should not be expected either

  5. ringabell says:02/05/2016 08:45 PM
    Well if a customer pays the bill with card and say leaves £20. FOR THE WAITRESS. this person does not get this tip. has going in there book's and this tip goes to full time workers only.same on weddings any function's. this goes in other pocket.
    some pull in tips each night and goes to chef's too. whom are on a higher wage.the only way is leave your tip in money and give to person. whom has served u.but again all waitress should be on proper pay.


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